FAQ

General

 *For all shipping related questions, please see our shipping page.

 

Is your company eco-friendly?

From our clean-burning soy candles in recyclable glass jars, to the biodegradable peanuts that we use for packing, we make every effort to choose environmentally-friendly options when possible.

 

I’ve purchased an item as a gift. How can I ensure that the recipient does not see the receipt?

No worries. We don’t package any of our gift boxes or candles with the receipt.

 

Do you accept returns?

 We do not accept returns on gift boxes. However, if your box (or an item inside it) is damaged please see the info below.

 

I received a damaged item. What do I do?

We package our items very carefully to ensure that your gift will arrive safely. Unfortunately, there is still the possibility that items will get damaged in shipping. Please take a picture of your damaged item and email it to info@myweekendisbooked.com and we will make every effort to make things right!

 

How long will it take for my order to be processed?

My Weekend is Booked orders are typically processed within 1-5 business days. If for some reason there is a delay with your order, we will contact you.

 

Boxes

I’m sending a box as a gift. Can I include a special note to the recipient?

Of course! We can include a handwritten note with the gift box at no additional charge. Simply enter your request, along with a short note for the recipient, to the 'Order Notes' box at the bottom of the 'Your Cart' section.

 

Do you make custom boxes?

Absolutely! We’d love to work with you to create the box of your dreams. Shoot us a note at info@myweekendisbooked.com.

 

Does the custom box have to be book-themed?

Although we are lit lovers, we can work with you on creating any type of box, literary or not.

 

Do you create corporate gifts?

Of course! We will work closely with your business to make one-of-a-kind custom gift boxes for holiday gifting, corporate outreach and special clients. Please email us at info@myweekendisbooked.com to get started.

 

I own a small business, and I’d like to offer my clients custom gifts. Is this something you offer?

Whether you are a realtor, photographer, wedding planner or any other small business owner, we will work closely with you to create one-of-a-kind boxes to wow your clients. Please email us at info@myweekendisbooked.com to get started.

 

We’d love for you to include our products in your boxes. How can we make this happen?

We’re always looking for new products. Please send a note to info@myweekendisbooked.com with your product details, including wholesale pricing.

 

Candles

What’s so special about MWB candles anyway?

MWB candles are more than just a pretty face. Sure, the packaging is pretty fabulous (if we do say so ourselves), but it’s what’s inside the candle that really matters. Or, more appropriately, what’s not inside! We don't use synthetic fragrances in any of our candles. All of our candles are scented with 100% natural plant-derived fragrance oils or essential oils. In addition to our natural scents, all of our candles are made with 100% soy wax grown and processed in the USA. You won’t find any petroleum by-products in our candles.

 

Why not use synthetic fragrances? Everyone else is!

We’ve always loved scented candles, but when family members exhibited signs of allergies to synthetic fragrances, we were forced to abandon our collection of candles. For years our candles have been packed away in a box, never to be opened again, and that’s partly what inspired us to seek out an alternative to synthetic fragrances. After doing research on synthetic fragrances, we came to realize that it was actually a good thing that we packed those candles away years ago. According to the Environmental Working Group, many fragrance oils contains potentially hazardous synthetic chemicals, some of which are derived from petroleum.   

 

How long do your candles burn?

If the instructions for burning are followed properly, 40 hours! But we don’t recommend that you burn it all in one sitting. You shouldn’t burn an 8oz candle for longer than a couple of hours at a time.

 

What are the best practices for safely burning one of your candles?

Before lighting your candle, trim the wick to ¼”. Always keep the candle within sight, and away from kids, pets and flammable items and never leave it unattended (we always set a reminder alarm on our phones when we light a candle so that we don’t forget about it.). When you light your candle for the first time, make sure that you burn the candle long enough for the melt pool to reach the edge of the candle, or your candle will tunnel; this can take up to two hours. Stop burning your candle when only ½" of wax remains in the jar.